Why Are Americans Using AI for Health Guidance?
When Tiffany Davis has a question about a symptom from the weight-loss injections she’s taking, she doesn’t call her doctor. She pulls out her phone and consults ChatGPT.
“I’ll just basically let ChatGPT know my status, how I’m feeling,” said the 42-year-old in Mesquite, Texas. “I use it for anything that I’m experiencing.”
Turning to artificial intelligence tools for health advice has become a habit for Davis and many other Americans, according to a West Health–Gallup Center on Healthcare in America poll published Wednesday. The poll, conducted in late 2025 and backed up by at least three other recent surveys with similar findings, found that roughly one-quarter of U.S. adults had used an AI tool for health information or advice in the past 30 days.
Excerpted from PBS
